BUTUAN CITY – Recognizing the importance of communication in every organization’s success, the Department of Social Welfare and Development Field Office Caraga together with the German Development Cooperation (GIZ)) conducted the training on non-violent communication (NVC) to the 27 members of the field office’s staff on June 6-8, 2012 at Almont Hotel’s Inland Resort, this city.

The NVC is an approach to communication that emphasizes compassion as motivation for action rather than fear, guilt, shame, blame coercion, threat or justification for punishment.

Aimed at providing venue for the participants to appreciate non-violent communication, the three-day training hoped to develop the competencies of the staff along non-violent communication for improved interpersonal relationship and better working interaction.

Topics discussed during the training were introduction to non-violent communication, terminology, perception/differences, communication/miscommunication, and steps to non-violent communication, empathy, giving and receiving feedback.

The resource persons were Hans-Ulrich Krause, Civil Peace Service Expert from (GIZ); Ramil M. Taculod, Management Audit Analyst and Glezza T. Ty, head of Institutional Development Unit who are members of DSWD Caraga’s pool of trainers.

The training’s methodologies included interactive discussions, role plays, simulations and structured learning exercises, games, demonstrations and film showing. ### (Social Marketing Unit)