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Department of Social Welfare and Development (DSWD) Field Office Caraga is continuing its frontline services amidst the COVID-19 pandemic. The Protective Services Division (PSD), through the Crisis Intervention Unit (CIU) has continued its Assistance to Individuals in Crisis Situation (AICS) services, but with the necessary measures to ensure the safety of the clients and the DSWD workers.

The Guard On Duty is checking every person’s temperature using thermal scanner upon entering the premises of DSWD FO Caraga.

As mandated on DSWD Advisory no. 1, series of 2020 under the Implementing Guidelines of the Programs, Activities, and Projects stated in A. Operations 1.3 –  provision of burial and medical assistance in the form of guarantee letters shall be provided to walk-in clients, however, limited to the following:

 1.3.1 In Social Welfare And Development (SWAD) Offices, the clients shall be limited to thirty (30) per day to be processed by three (3) personnel;

 1.3.2 In Regional Offices, the clients shall be limited to fifty (50) per day to be processed by five (5) personnel.

Clients are advised to wash their hands before and after filling up forms.

The Field Office, as stated in the advisory, has ensured strict compliance to protocols in social distancing and skeletal workforce. This is to safeguard the Agency’s workforce, internal, and external stakeholders, and to prevent the spread of the disease.

Social Distancing is implemented. At least one (1) meter distance is practiced by the social workers and clients.

The Field Office has ensured proper distancing and monitored temperature of people coming in the office. Wash areas has also been installed for clients and workers to use. ###

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