To have a clear understanding on the processes and strategies in efficiently and effectively implementing the Kilos-Unlad (KU) Social Case Management Strategy, the staff of DSWD’s Pantawid Pamilyang Pilipino Program (4Ps) in Caraga Region underwent a rollout training on April 19-21 at the Grand Palace Hotel in Butuan City.

The three-day training was attended by three batches of selected staff from the Regional Program Management Office.

The said case management approach to beneficiary concerns is not focused on addressing gender-based violence or child protection issues alone; but all situations including grievances, non-compliance to program conditionality and program expectations, systems-related factors affecting compliance, and payment issues, and psycho-socio-economic concerns.

Considering that issues of the beneficiaries are multi-dimensional, KU utilizes convergence and partnership to ensure that comprehensive and responsive programs and services are provided to the beneficiaries.

The 4Ps is the national poverty reduction strategy and the human capital investment program of the government that provides conditional cash transfer to poor households for a maximum of seven years to improve the level of health, nutrition, and education.

The enactment of the RA 11310, “An Act Institutionalizing the Pantawid Pamilyang Pilipino Program (4Ps)” or the 4Ps Act recognized the critical role of social case management in improving the well-being of the household beneficiaries and in overcoming their difficulties.