True to its commitment and dedication in public service, the field office of Department of Social Welfare and Development (DSWD)-Caraga has recently received three recognitions during the Department’s Program on Awards and Incentives Service Excellence (PRAISE) held at Malate, Manila.
These awards are the Best Crisis Intervention Unit, Best Technical Staff and 2nd Best Center.
For the second year now, the DSWD-Caraga’s Crisis Intervention Section has been awarded the best among all its counterparts in the country.
Former CIS head and social worker Wilma Geralla said during her acceptance speech that the award is only a proof of the dedication of the staff who have always been willing to extend their time and service just to make sure that the clients are served.
“Dahil bitbit nila ang kagustuhang magbigay ng serbisyo at oras sa abot ng kanilang makakaya, sinisigurado nilang ang lahat ng nais makahingi ng tulong sa ahensya ay napakikinggan nila (Because they will to offer service and time as possible as they can, they make sure that everyone who wishes to ask assistance is heard),” Geralla said.
She also emphasized that although the number of employees under the section is apparently fewer as compared to the volume of clients served every day, “ipinagmamalaki naming mataas pa rin ang bilang ng mga served clients ng 2018 kung ikukumpura sa mga nagdaang taon (we proudly say that the number of clients served in 2018 has dramatically increased as compared with the previous years).”
Geralla also expressed her gratefulness for the recognition of the efforts of the social workers and staff who are the prime movers for the implementation of the program Assistance to Individuals in Crisis Situation (AICS) in the region.
“Sama-sama nating paglingkuran ang mga Pilipinong nangangailangan ang ating kalinga at pagmamahal (Let us all together serve the Filipino people who mostly need our love and care,” Geralla concluded.
Meanwhile, Capacity Building Section head Glezza Tambaba-Ty was awarded as the Best Technical Staff of DSWD.
For 13 years in the position, Ty led innovative initiatives in the field office such as the Student Training Program (STP) Portal, development and maintenance of training-related databases and the project Reaching, Expanding and Accessing Learning through Management System (REALMS).
With Ty’s technical supervision, DSWD-Caraga, through the CBS, has received various KM-related awards since 2015 and has been validated as one of top three in the 2018 KM pride contest on Best Good Practice Documentation, Most Functional KM Team and field office with the most responsive initiative of the Social Welfare and Development Local Network (SWD LNet).
Field office Caraga also received the recognition 2nd Best Center for the Home for Girls. The center is a residential institution that provides protection, care, treatment and rehabilitation to abused and exploited girls below 18 years old.
Center head Marissa Garay said that the award is a testament of the hard work of the staff, social workers and house parents who even though are “subjected to too much emotional stress on absorbing the trauma and stories of the residents, still perseveres to provide a better home for these girls.”
PRAISE capped the month-long anniversary celebration of DSWD this year with the theme, “Ika-68th Anibersaya: DSWD Katuwang sa Pagbabago.” –Mike Ariel Plaza/DSWD-Caraga