BUTUAN CITY- The Department of Social Welfare and Development (DSWD) Field Office Caraga has started receiving grievances relative to the Listahanan initial list of poor households.

The said list is the result of the 3rd round household assessment conducted by the Department through the National Household Targeting Section (NHTS) or Listahanan last year.

OIC-PPD Chief/ NHTS Head Aldie Mae A. Andoy provides technical assistance to AS and ensure compliance of health protocol in receiving grievances per barangay in Agusan del Norte.

The initial list bares the household head’s name, sex, sitio/purok/street address who were identified as poor after the application of the Proxy Means Test (PMT)- a statistical model used to predict the per capita income of a household based on observable characteristics that correlate with, but are easier to measure than income.

Officer-In-Charge Ramel F. Jamen advised the community to check first the initial list of poor households prior to filling the grievances through the community desk manned by the Listahanan Area Supervisor.

“I advise the community to check the initial list of poor households posted at the barangay hall before going to the Area Supervisor to file a grievance. This way, we can maximize more of our time and we can check what kind of grievances that can be filed,’’ Jamen said.

For Listahanan 3, the types of grievances that may be filed during the Validation and Finalization Phase are as follows:

  1. Exclusion Grievance Type 1 (EX01). A specific household is poor and must be included in the list of poor households.
  2. Exclusion Grievance Type 2 (EX02). A specific household is poor but is not interviewed during the data collection period.
  3. Inclusion Grievance Type 1 (INC01). A household in the initial list of poor households is wrongly classified (supposed to be non-poor).
  4. Inclusion Grievance Type 2 (INC02). A poor household claims to have been erroneously classified and wants to be removed from the list.
  5. Error Grievance Type 1 (ER01). A household in the initial list of poor has incorrect information in the database (i.e. name, sex, and street address).
  6. Error Grievance Type 3 (ER03). A household in the initial list of poor has incorrect information in the database (i.e. barangay address, date of birth. Marital status, and addition/deletion of roster members.)
  7. Transfer (of residence) Grievance 1 (TR01). A household in the initial list of poor has transferred residence. This also includes those who were previously interviewed in evacuation centers and temporary shelters but have moved to their permanent residence.

Jamen also encourages the community to take advantage of the Listahanan Validation and Finalization Phase as this activity will only take a month. The receiving and resolving of grievances through community and online is guided by the timeline set by the DSWD Central Office.

“I also encourage our fellow Caraganons to get involved during this time. If there are misspelled names and wrong information, if there are poor households who were not included on the list, or households found on the list but not qualified, this is the time to complain. Once the period for receiving of complaints have lapsed, the Department will no longer entertain grievances from the community”, he added.

During this phase, the Area Supervisors will act on grievances from the households in his/her assigned barangays by correctly classifying the grievances and determining eligibility of the complainant. He/she will then consolidate grievances and endorse to the Barangay Verification Team (BVT) for review and evaluation. After which, the list of grievances with recommendations will be forwarded to the Local Verification Committee (LVC).

With this, the complainants are advised to bring valid ID such as SSS ID, GSIS ID, Philhealth ID, Driver’s License, Voter’s ID, PRC ID, Senior Citizen ID, OFW, ID, Passport Seafarer’s Record Book, Birth Certificate, and Barangay ID as proof of identification during filing of complaints, wear face mask, and maintain social distancing to avoid possible spread of COVID-19.

The Grievance Corner for Listahanan 3 initial list of poor households in Barangay Bobon, Butuan City has started receiving grievances.

As of now, Agusan del Norte and Butuan City have started receiving grievances from the community, while Area Supervisors assigned in Surigao del Sur and Agusan del Sur have started conducting orientations and posting of the initial list of poor households, after which, the receiving of complaints will follow.

On the other hand, Surigao del Norte and the Province of Dinagat Islands, will still be conducting the 3-day trainings for Area Supervisors. The delay of the conduct of the activity is due to the existing policy of the LGUs that prohibit the conduct of trainings, mass gatherings and the like. As of this writing, the Department is in close coordination with the LGUs for the continuation of Listahanan 3 activities.

Listahanan is an information management system that identifies who and where the poor are in the country. #

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